164 Privacy Policy
This page clearly explains how your personal data is collected, stored, and protected at 164.
Last Updated: 2024
What Information We Collect
The following types of information are collected automatically or directly during registration and use of services at 164:
Full name, email address, phone number, date of birth, and National ID number (collected during verification).
IP address, device type, operating system, browser version, and screen resolution.
BKash, Nagad, or Rocket number, transaction amount (BDT), date, and reference number. Full PINs or passwords are never stored.
Page visit times, game or betting history, session duration, and actions taken on the platform.
Purpose of Data Use
164 uses collected data only for specific, legitimate purposes. It is never used for any unnecessary or unauthorized purpose.
- Account Management & Verification: Completing registration, verifying identity, and ensuring login security.
- Transaction Processing: Processing BDT deposit and withdrawal requests and maintaining financial transaction history.
- Customer Support: Resolving issues, answering inquiries, and handling complaints.
- Security & Fraud Prevention: Detecting suspicious activity and keeping the platform secure.
- Service Improvement: Analyzing user experience to improve page loading, features, and game selection.
- Legal Compliance: Meeting the requirements of applicable Bangladeshi laws and regulatory authorities.
Cookies & Tracking
The 164 website uses cookies. Cookies are small data files stored in your browser that help improve page functionality.
Types of Cookies Used:
- Necessary Cookies: Essential for keeping login sessions active and managing security tokens.
- Functional Cookies: For remembering language preferences, page settings, and user preferences.
- Analytical Cookies: Analyzing page visits and usage patterns to improve service quality. This data is kept fully anonymous.
You can manage or delete cookies through your browser settings, though this may limit certain features.
Data Storage, Security & Third Parties
Storage & Security
All data collected at 164 is stored on encrypted, secure servers. Payment-related information is transmitted and stored through specially secured channels. Even after account closure, certain records may be retained for a defined period to meet legal obligations.
Sharing Information with Third Parties
164 does not sell users' personal data to third parties. However, information may be shared in the following limited circumstances:
- Transaction details shared with bKash, Nagad, or Rocket as necessary for payment processing.
- In response to requests from government authorities under legal obligations or court orders.
- With security agencies for fraud prevention, limited strictly to relevant information and only what is necessary.
Your Rights & Policy Changes
User Rights
As a 164 user, you have the following rights:
- Right to Access Data: To view the information stored in your account, please contact our support team.
- Right to Rectification: You may request corrections to inaccurate information. Some details can be updated directly from your account dashboard.
- Right to Erasure: Upon request to close your account, all data beyond legal obligations will be deleted.
- Right to Data Portability: You have the right to request a copy of the core data held in your account.
Policy Changes
164 may update this Privacy Policy at any time. Any changes will be published on this page and the "Last Updated" date will be revised accordingly. Users may be notified by email in the case of significant changes.
For questions or complaints, contact us: [email protected] — For more information FAQ View.